Frequently Asked Questions

What is the difference between coaching and counselling?

Like psychology, coaching and counselling are talking therapies. Coaching focuses on the present moment and helps you achieve goals or wins to succeed in a future task or activity. Counselling investigates the past. It enables you to uncover reasons for behaviours, triggers, habits, feelings and outcomes. Counselling helps you understand what and why things occur in your present life. Both have value and are used within this practice.

How do I prepare for a first session?

As your counsellor and coach, Toni-Maree understands that a first appointment is nerve-wracking. With this in mind, give yourself plenty of time to arrive at your destination. It’s also good to think about one thing you want to achieve from your sessions. If you have a mental blank in answering this question, that’s ok, as Toni-Maree will assist you in finding the answer.

How long is a therapy session?

Typically sessions go for an hour.

How much does a session cost?

Session fees are on a sliding scale. Discounts are available upon request. Some of our discounted clientele include victims of crime, return service personnel, NDIS participants, students and retirees.

How many therapy sessions should I have?

This is unique to each individual and depends on the complexity of the problem. Some people require only three or four sessions, while others need more. No one is required to attend a set number of sessions. On average, most people attend sessions every two weeks.

It’s important to note that you can change the frequency of sessions at any time.

What happens when I see a counsellor?

Toni-Maree understands that our culture tells us that we should be able to cope on our own. It isn’t easy to reach out for help. Trying to do it alone only makes you feel like no one else can feel or think the same way you do. This thinking will not help overcome life’s challenges.

Instead, counselling lets you recognise your potential and supports you towards a more fulfilling life.

Counselling involves conversations with outcomes and goals set jointly. Discussion is the key to understanding. Toni-Maree often provides reading material or homework to help you get the most from sessions. Homework gives you the space to practice the strategies and tools discussed during therapy without fear of failure. There is no such thing as failing at therapy. There is only learning and understanding so that you can create the life you want.

Counselling is where you talk safely and securely about any topic you want. It allows you to troubleshoot, understand and create outcomes that suit your individual life.

What tools or methods do you use?

Toni-Maree will choose from a range of recognised therapeutic tools widely used within the counselling and coaching professions. Results are achieved by a combination of approaches that look into the past, present and future feelings, thinking, habits and patterns of behaviour.

Examples include:

  • Acceptance and Commitment Therapy
  • Cognitive Behaviour Therapy
  • Gottman Relationship Method
  • Mindfulness Based Therapy
  • Cognitive Restructuring
  • Narrative Therapy

If you are looking for a particular type of therapy, don’t hesitate to get in touch with Toni-Maree directly as it may not be listed here. (link to contact details and form)

Can I cancel my sessions?

You can choose to end your therapy sessions at any time. I ask that you give me as much notice as possible if you do not wish to continue with therapy. You are welcome to return at any time in the future.

What if I get covid just before an appointment?

In these instances, telehealth or telephone sessions will be provided as an alternative.

Do you need me to wear a covid safe mask?

Yes. Masks are mandatory within the practice.

Are you a qualified and registered practitioner?

Yes. I hold two tertiary qualifications in counselling and life coaching. I am registered with Australia’s peak counselling body, the Australian Counselling Association (ACA).

Do you a registered provider with Health Funds?

Yes. GU Health and Doctors Health Fund.

Can I get a medicare rebate when seeing a counsellor or life coach?

No. Medicare does not currently provide rebates for counsellors or life coaches.

What are your privacy policies?

You may review our privacy policy here .


"Before I met Toni-Maree my Anxiety controlled every aspect of my life. Through constant sessions where I was made to feel comfortable and heard I made the change that was needed. My whole mindset has changed and it has influenced so many new and positive things within my life including my relationships with other people! I never thought I could feel better through counselling… now I know how much more life has to offer and it's all thanks to this special lady!"


I've been seeing Toni-Maree on and off as required for the past couple of years for relationship, personal development and work-related issues.  I have a very good expectation of how she will work, including pushing me.  She handles anything I throw at her professionally and supportively.
Making contact with Toni-Maree was really easy and she did a very comprehensive phone appointment before meeting with me in person; this made me feel like she wanted to ensure she was the right fit for me as a client.
As much as I hate this, (and also appreciate it), Toni-Maree will call me out if she feels I'm not being honest with myself, or am dancing around something that I find difficult to discuss. She will robustly discuss sensitive topics to ensure they're looked at with objective eyes, which in-turn has significantly reduced sensitivities around the topic making them much more easy to comprehend and deal with.
Toni-Maree has helped me to get through some difficult, stressful and anxious scenarios and become a much better person for it.
I strongly recommend Toni-Maree as both a personal Counsellor and a great life coach."


“Toni-Maree is great at what she does as a counsellor and she really cares about her clients.  She has helped me get through one of the hardest times of my life."

A.D. in Canberra

“Toni-Maree listened to what was going on in my life, from my relationship breakdown to my employment issues. I told her exactly what I wanted to achieve and we went from there. Toni-Maree will call BullSh*t if she feels it’s not what you need at the time, or you start reverting to old thought patterns.  As a result of therapy with Toni-Maree, I have additional tools (like NLP techniques) to pull out whenever I feel anxious or like everything’s getting on top of me again. I highly recommend Toni-Maree to anyone needing counselling support as I felt heard and understood, as she helped me to get my marriage, career and life back on track."

Cameron M.

“Toni-Maree helped to give me clarity during a time where I was feeling lost and seeking answers. Her gentle approach, warmth and kindness helped me to feel at ease as she worked and gave me insight into areas of my life I was struggling with. Her intuition and knowledge is second to none and I was so impressed with her accuracy and professionalism as an anxiety specialist life coach."

Catharine Jean Ross – owner at Break Free with EFT.

Before I met Toni-Maree my Anxiety controlled every aspect of my life. Through constant sessions where I was made to feel comfortable and heard I made the change that was needed. My whole mindset has changed and it has influenced so many new and positive things within my life including my relationships with other people! I never thought I could feel better through counselling... now I know how much more life has to offer and it's all thanks to this special lady!"

Amy McCloskey

“I’ve been seeing Toni-Maree for about 5 weeks now. She has helped me really change my life for the better, from the first day I met T-M she made me feel very relaxed & comfortable in her office. Shes firm & honest without being over bearing or intimidating. I look forward to our counselling sessions together and would encourage everyone to meet her, especially if you are experiencing relationship issues."

Tenille V.

“Working with Toni-Maree as a life coach has helped me to pinpoint the underlying reasons for my stress and frustrations. My sessions have opened my eyes to my potential as a person, and made me remember who I really am and what I really stand for. Toni-Maree has helped me to understand why I do the things I do and react in the ways that I do, and to change the beliefs that guide my actions. As a result, my stress levels are down, my confidence is up and I am able to focus more on the positives in my life. This change has not only affected me for the better, but my relationships with my husband and children have also benefited from a happier more calm wife and mother."

Haley Websdane

“I first came across Toni-Maree by accident.  I was feeling very low and I found her in a magazine.  I thought, well I could give her a ring. I rang and she answered immediately but was somewhat stunned.  Her phone had been broken for the best part of a week and she had just that moment put her sim card in her daughter’s phone to see if she had any messages – and there I was. Since then, Toni-Maree has been a major player in my life.  Her supportive counselling skills have helped me move from a place of darkness to retiring with the courage to enjoy my life as it should be, not as others want it to be. Since I made this decision to work with Toni-Maree, the world had opened up for me and I am no longer anxious.  The low feelings have dissipated and I feel better than ever."

Penny Cilento

“Toni-Maree is a very professional and personable holistic life coach who’s had a positive and extremely productive influence on a family member. She has helped her to retrain her objectives and focus and I would absolutely recommend Toni-Maree as a life coach and mentor."

Hil JB

“I’ve been working with Toni-Maree as a life coach. Toni- Maree has the fabulous intuitive ability to tap in and connect quickly PLUS untangled my turmoil and anxiety in a holistic and beautiful manner. I will be back for more. Do not hesitate. This lady is spot on and you’ll connect on the same wavelength. In gratitude."

Allison Roe – Solopreneur

Download Your Anxiety Busters Handbook

Learn how to better manage anxiety with Toni-Maree’s FREE Anxiety Busters Handbook